SIARA requests

Daily new clients entering the pipeline

Unique clients requested

992
Apr 23
682
Apr 24
0
Apr 25
0
Apr 26
1,310
Apr 27
1,425
Apr 28
858
Apr 29
1,803
Apr 30
261
May 01
0
May 02
0
May 03
454
May 04
182
May 05
1,295
May 06

Plata customers and collections

Plata customers with credit products
Plata collections
6316
Apr 23
539
Apr 24
00
Apr 25
00
Apr 26
9422
Apr 27
10018
Apr 28
7516
Apr 29
11525
Apr 30
375
May 01
00
May 02
00
May 03
508
May 04
323
May 05
9821
May 06

Overall funnel

Unique clients requested
13,385
100% of base
Plata customers with credit products
942
7.0% of requested
Collections
202
21.4% of our customers
Legal process
25
2.7% of our customers

Plata customers with credit products (942)

Total debt distribution

Total debt in current account snapshot.

MXN 0-1k
431  46%
MXN 1k-5k
255  27%
MXN 5k-10k
87  9%
MXN 10k-25k
111  12%
MXN 25k+
58  6%

DPD distribution

Not delinquent customers are current; collections customers are bucketed by DPD.

Not delinquent
740  79%
1-30 DPD
37  4%
31-60 DPD
10  1%
61-90 DPD
16  2%
91-180 DPD
30  3%
181+ DPD
109  12%

Not delinquent customers (740)

Credit limit

Client-level max credit_limit.

0-500
161  22%
501-1000
177  24%
1001-3000
119  16%
3001-5000
34  5%
5001-10000
86  12%
10001+
163  22%

Original request area

Area_descripcion from original SIARA requests.

Aseguramientoasset freeze request
383  52%
Judicialcourt / judicial request
311  42%
Hacendariotax authority request
48  6%
Illicit opsillicit-operations request
2  0%

Account creation year

Matched to prod.ods_us_mg.users.created_at.

2023
18  2%
2024
161  22%
2025
413  56%
2026
148  20%

Distance to delinquency

Not delinquent customers split by current DPD.

DPD < -6
537  73%
DPD -6 to 0
203  27%

Early-warning read

Not delinquent does not mean low signal: 27% are already within six DPD-days of the due boundary, while the request itself indicates external bank concern.

Collections and legal process

To-do

Discuss with Legal and Product what strategy we should apply to these customers, including those not yet delinquent but already flagged by other banks.