SIARA requests

Daily new requested clients

992
Apr 23
682
Apr 24
0
Apr 25
0
Apr 26
1,310
Apr 27
1,425
Apr 28
858
Apr 29
1,803
Apr 30
261
May 01
0
May 02
0
May 03
454
May 04
182
May 05
1,295
May 06

Overall funnel

Unique clients requested
13,385
100% of base
Plata customers with credit products
942
7.0% of requested
Collections
202
21.4% of our customers
Legal process
25
2.7% of our customers

Plata customers with credit products (942)

Total debt distribution

Total debt in current account snapshot.

MXN 0-1k
431  46%
MXN 1k-5k
255  27%
MXN 5k-10k
87  9%
MXN 10k-25k
111  12%
MXN 25k+
58  6%

DPD distribution

Not delinquent customers are current; collections customers are bucketed by DPD.

Not delinquent
740  79%
1-30 DPD
37  4%
31-60 DPD
10  1%
61-90 DPD
16  2%
91-180 DPD
30  3%
181+ DPD
109  12%

Not delinquent customers (740)

Credit limit

Client-level max credit_limit.

0-500
161  22%
501-1000
177  24%
1001-3000
119  16%
3001-5000
34  5%
5001-10000
86  12%
10001+
163  22%

Original request area

Area_descripcion from original SIARA requests.

Aseguramientoasset freeze request
383  52%
Judicialcourt / judicial request
311  42%
Hacendariotax authority request
48  6%
Illicit opsillicit-operations request
2  0%

Account creation year

Matched to prod.ods_us_mg.users.created_at.

2023
18  2%
2024
161  22%
2025
413  56%
2026
148  20%

Distance to delinquency

Not delinquent customers split by current DPD.

DPD < -6
537  73%
DPD -6 to 0
203  27%

Early-warning read

Not delinquent does not mean low signal: 27% are already within six DPD-days of the due boundary, while the request itself indicates external bank concern.

Collections and legal process

To-do

Discuss with Legal and Product what strategy we should apply to these customers, including those not yet delinquent but already flagged by other banks.